Privacy policy


The following websites:,,, (hereinafter referred to as “WEBSITES”) are owned and operated by EDEM LLC OGRN (Primary State Registration Number): 1147746064421


Personal data in this regard means any information related to a person who can be directly or indirectly identified, in particular by reference to an identifier such as name (business name), identification number, location data, network identifier, as well as one or more characteristics that characterize the physical, physiological, genetic, mental, economic, cultural or social identity of the person concerned.

Processing means any operation performed with personal data, such as collecting, recording, organizing, structuring, storing, adapting or modifying, searching, consulting, using, disclosing by transmission, distributing or otherwise providing access, synchronizing or combining, restricting, deleting or destroying.

How we process your personal data

Personal data is collected automatically when you browse the website

When you visit the Website for informational purposes, i.e. without registration, we automatically collect and store certain information (for example, the type of device, the browser used, the date and time of the visit, the visited pages).

We use this data solely to help us provide an effective service (for example, to adapt our website to the needs of your end-user device or to enable you to access our website). The personal data collected is necessary to provide you with access to the website. The legal basis for such data processing is Federal Law No. 152-ФЗ of 27.07.2006 “On Personal Data” (the “Law”).

Registering and using our products and services

We will process personal data that you actively provide, such as when registering, creating a contact, sending requests or questions to us, placing an order, accessing downloads, or entering into a service agreement. Such personal data may include, but is not limited to, your name, email address, contact information, company affiliation, country, request and order information.

EDEM LLC collects and uses personal data only to provide you with the services you have requested, to manage your contact information, to identify you and to contact you. We also interact with you through our general request sections, by responding to complaints or general feedback provided by you regarding our services, and through a pre-existing or currently concluded contract with you, i.e. data processing is required to enter into or perform a contract with you.

Depending on the circumstances, we may also contact you regarding your satisfaction with our products and services, as well as conduct other surveys.

We use the personal and contact information you provide during registration to inform you directly about our additional products and services. The use of your personal data for direct advertising of related products and services constitutes our legitimate interest as the provider of the relevant website.

You can opt out of the use of your personal data for direct marketing at any time. After that, we will stop any data processing to the extent that it is related to such purposes. You can inform us of your refusal by sending this form to the responsible person in EDEM LLC at: 3 Tverskoy Boulevard, Moscow 123104, or by email

We process your personal data to the extent necessary to comply with the legal obligations to which we, as a data processing operator, are subject, in particular, applicable commercial accounting obligations and tax law requirements.

Except in exceptional cases, as part of the specific services listed below, your personal data is stored for as long as your account is used. If there are no actions in your account, your personal data will be deleted immediately after the relevant goal is achieved. Statutory data retention obligations or the need for legal actions that may arise as a result of improper actions within the services may lead to longer storage of your personal data. We will inform you about such cases accordingly.

Data collected from third-party sources

To provide you with information about products and services, we may also collect personal information about you, such as your name and contact information obtained from third-party resources at vendor exhibitions and webinars that we participate in.

The legal basis for such data processing is article 15 of the Law, since the legitimate interest of our group of companies is to maintain its user base, attract new users to the Website and inform (potential) users about the services organized and provided by EDEM LLC.

Informational electronic messages

Using your email address, you can subscribe to our newsletters where you will receive the latest news about our products and services, if you consent to receive such messages. Your email address is stored as long as you subscribe to our newsletters, and for 36 months thereafter.

This service is partially provided by confirming your subscription to the newsletter. This way, you will receive an email with a link to confirm that you are the owner of this email address and want to receive notifications via our email service. If we do not confirm your subscription, we will not send you newsletters.

You can unsubscribe from this service by clicking on the link provided in each newsletter.

Computer-aided decision-making

We do not use your personal data to automatically make decisions that have legal consequences for you or that have a significant impact on you in the same way.

Recipient of your personal data

Your personal data is transferred to the following parties:

Internal recipient of the group

Within the framework of EDEM LLC, your personal data may be transferred to various organizations of the EDEM Group of companies. The legal basis for this transfer is the legitimate interest of the EDEM Group of companies in providing general user support, management and internal IT Department, as well as the legitimate interest of our group of companies in ensuring smooth operation between our organizations for the above purposes. Personal data may be transferred outside the country where it was collected.

Third-party recipients

We engage third-party companies and individuals who help us provide services and products or support certain features for us on the relevant website. Your personal data will be transferred to the following categories of third parties and partially to their sub-processors:

Network content hosting and delivery services (for example, Oracle Norge AS)

Billing and payment systems

Customer support services

The legal basis for such data processing is the article of the Law together with the data processing agreements that we have concluded with the relevant third-party companies. Therefore, our contractors will only use your personal data to the extent necessary to perform their respective functions, and are contractually obligated to process your personal data only on our behalf and in accordance with our requests.

We may disclose your personal data in the event of a relevant legal right or requirement (for example, under a legal order or court order).

Transfer of data abroad

As part of our information sharing activities described above, your personal data may be transferred to other countries that may have data protection standards that differ from those of your country of residence. Please note that data processed in another country may be subject to foreign law and may be accessible to foreign governments, courts, law enforcement and regulatory authorities. However, we will try to take reasonable measures to maintain an appropriate level of data protection even when transferring your personal data to such countries.

Storage period

We strive to limit our activity in processing your personal data as much as possible. If there are no specific data retention periods specified in this document, your personal data will only be stored for as long as we need it to achieve the purpose for which it was collected, and, where applicable, until the expiration of the periods provided for by statutory retention requirements.

How we use cookies

The Website uses cookies. A cookie is a small file containing letters and numbers that we install on your computer. Cookies allow us to distinguish you from other Website users, which helps us provide you with a convenient experience when viewing our Website and improve our website.

A cookie can be classified by the resource and domain it belongs to. By resource, a cookie can be:

a session cookie that is erased when the user closes the browser, or

a persistent cookie that remains on the user’s computer or device for a pre-set period of time.

By the domain that the file belongs to, you can distinguish:

basic cookies that are set by the web server of the visited page and have a common domain,

third-party cookies that are stored on a domain other than the domain of the visited page. This can happen when a web page links to a file, such as JavaScript located outside of the corresponding domain.

The cookies we use allow us to see:

The Internet domain and IP address from which you access our Website;

The type of Internet browser and computer operating system that you use to access our Website;

Date and time of your visit to our Website;

Pages that you visit on our Website;

Pages that you shared on social networks, indicating the social network;

If you came to our Website from another website through a link, the address of that site; and if you came to our Website from a search engine, the address of that website and the keyword that you used to find us.

In the case of processing personal data using cookies and or similar technologies that are used for other purposes, such as to improve our website or for marketing purposes, the processing is based on the provisions of the legislation of the Russian Federation on the processing of personal data and represents our legitimate interest in preserving our user base, attracting new users to the Website and informing (potential) users about the services organized and provided by EDEM.

You can manage and or delete cookies at your own discretion – for more information, see the website You can delete all cookies that are already on your computer and configure most browsers to prevent them from being placed. However, if you do this, you may need to configure the settings manually each time you visit the Website, and some services and features may not work.


We take standard market measures and precautions to protect personal data. The request in our download form for the users to provide their personal data means that the personal data will be encrypted and protected by SSL, the standard market encryption software. When you are on a protected page, a lock icon is present at the top of web browsers such as Microsoft Internet Explorer.

Unfortunately, no data transfer or processing can get a 100% guaranteed security. Accordingly, despite our efforts to protect personal data, EDEM LLC cannot claim or guarantee the security of personal data.

Rights of the personal data subject

You can use any or all of the following rights for free:

a) to require (i) information about whether your personal data is saved or not, (ii) access to and/or (iii) copies of your saved personal data, including purpose of processing, categories of data concerned and recipients or categories of recipients to whom the data is disclosed, and, if possible, the estimated period during which personal data will be stored, or if this is not possible, the criteria used to determine such period;

b) request appropriate correction, deletion or restriction of your personal data, for example: (i) for reasons of incompleteness or inaccuracy of personal data, (ii) if it is no longer necessary for the purposes for which it was collected, (iii) when revoking the consent on which the processing was based, or (iv) if you have exercised your existing right to refuse data processing; if your personal data is processed by third parties, we will send your request for such correction, deletion or restriction to the relevant third parties, unless this is impossible or involves a disproportionate effort;

c) receive your personal data that you have provided to us in a structured, generally accepted and machine-readable format, as well as transmit such data to another controller without interference from us; if technically possible, you have the right to transfer your personal data to another controller directly from us,

d) refuse to provide and (without prejudice to the data processing actions performed prior to such withdrawal) withdraw your consent to the processing of the relevant personal data at any time;

e) at any time refuse to use your personal data for direct marketing purposes or to process your personal data for other purposes on grounds relevant to your specific situation;

f) not to comply with any automatic individual decisions (automatic decisions based on the processing of data by automatic means for the assessment of certain personal aspects) that have legal consequences for you or similarly have a significant impact on you;

g) take legal action against any violations of your rights in relation to the processing of your personal data, and submit complaints to the competent data protection regulatory authorities.

Review of the Privacy Statement

EDEM LLC has the right to change or update the Privacy Statement without prior notice. Any such changes will take effect after they are published on the Website. The user is responsible for tracking such updates. The Privacy Statement was last updated as of the date indicated at the beginning of this document.


If you are concerned about the use of data or have any questions about this Privacy Statement, please contact us at: 3 Tverskoy Boulevard, Moscow 123104, or write to our email

EDEM LLC notifies that the email may be only used to get answers to general questions about the Privacy Statement.

We wish you a pleasant visit and experience the extended use of the Website!